How do we ensure Authenticity?

We only procure our medicines directly from manufacturers or their distributors. Most large pharmaceuticals are in direct contact with us at a senior management level. There is constant flow of relevant information and quality control mechanisms to ensure authenticity of our medicines.

Why are we convenient?

All your pharmaceutical needs are met at your doorstep by our trained riders, in safe and hygienic conditions. We maintain recommended temperature level and packaging material to prevent any damage while in storage or transit.

Privacy Policy

Introduction

This policy describes how Healthcare trading as Home Pharmacy aim to repay the trust you have shown by sharing your personal information with us. This Privacy Policy shall apply to the use of the Website/mobile app by all Users / Sellers. Accordingly, a condition of each User's use of and access to the Website and to the other services provided by Home Pharmacy to Users is their acceptance of this Privacy policy. Any User is required to read and understand the provisions set out herein prior to submitting any sensitive personal data or information to Home Pharmacy failing which they are required to leave the Website immediately.

What is personal information?

Personal information is that information through which a person either, directly or indirectly, with the help of other information which is present Home Pharmacy can be used to identify the concerned individual. Sensitive personal information means information that relates to password, financial information which mainly include bank account details, credit or debit card details, and any other details regarding other payment methods, medical records and history, biometric information, physical, physiological and mental health condition. Information of an individual which is present on a public domain or been furnished by law will not be considered as sensitive personal information.

Use of personal information

• Send you updates about the status of your enquiry or order.
• Assess the suitability of certain licensed medicines you order.
• Send you newsletters and details of offers and promotions we believe you will be interested in.
• Improve the design and content of our site.
• Understand the buying behaviour of our customers; and
• Perform other general marketing and promotional activities focused on our products and services.

Types of personal information collected by Home Pharmacy

When you place an order, we need to know your name, mobile, and the delivery address. This allows us to process, pick and dispatch your order, and to tell you the status.

Retention of Information

Collection of all personal information under this privacy policy is accessible in electronic form on Home Pharmacy devices and on the devices of its employees. It may be converted to physical form to carry out services necessary for the operations. Any personal information of the user collected by Home Pharmacy will be kept confidential and will use it/ disclose it only the way specified under the privacy policy. To maintain smooth flow of operations, we may retain and submit all such information to the appropriate authorities, or to sellers who request access to such information. We will collect and retain your personally identifiable information only to the extent that it is necessary to fulfil our services to you. This may include improving website functionality, enhancing user shopping experience, better website content and for identity verification.

Changes in the privacy policy

Home Pharmacy may revise this privacy policy at any time by updating this page, with or without any prior notice. In case of any significant changes in the way Home Pharmacy treats user’s personal information, the users will be aware through email/notice on your account. However, it is your responsibility to check our privacy policy on a regular basis to ensure that you are in agreement with it and your continued use of the website will be taken as your acceptance of any amends that we make.